To improve retention and engagement, let them come to you.
Sometimes, the employee really does know best. In a few months, Fortune will publish its annual “100 Best Places to Work For ” list. It's...
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Eric Swenson's Letter to Leaders
Eric's "Letter to Leaders" covers current leadership and workforce topics.
To receive LTL by e-mail, click https://ericswenson.substack.com/
- Jun 16
- 3 min
What Are You Saying "No" To?
How changing my mind from 'no' to 'yes' saved my business This is a true story. It was 2009. Right in the middle of the greatest...
- Jan 2
- 3 min
Trust: The Leadership Superpower (Part 2)
For Part 1 of Trust: The Leadership Power, click here. Trust. It comes up more than you think. Trust in others starts with you. When I...
- Sep 1, 2022
- 2 min
Quiet Quitting - The Hype and the Truth
Have you heard the latest 'thing' in the workforce? Last month, a TikTok user talked about Quiet Quitting, “where you’re not outright...
- Aug 22, 2022
- 2 min
You Don't Know How Important You Are
There’s an inevitability about change. It’s always there, until it’s not. We get mentally trapped when things are good; we want it to...
- Jun 9, 2022
- 3 min
The Unknown is Still The Unknown
I attended my first live conference in three years last month. It happens to be my favorite conference (excluding those some of you pay...
- Feb 23, 2022
- 3 min
Take Your Damn PTO!
Paid Time Off (PTO) is one of the most aggravating benefits for businesses to enforce. (PTO is also called vacation, but for the purposes...
- Jan 10, 2022
- 2 min
It's All In The Mind
When I was growing up, my father disdained the concept of being sick. If my sister or I didn’t feel well, he was empathetic but always...
- Dec 23, 2021
- 2 min
Management vs. Leadership
I lost count. A few years ago, I lost track of how many articles read, videos watched, and conversations I’ve had around the topic of:...
- Oct 19, 2021
- 2 min
The Big Quit
"What I did this summer, this spring, this winter, last fall, the previous summer..." 4.8 million people voluntarily quit their jobs in...
- Sep 16, 2021
- 2 min
Assumptions
Every day, we make assumptions and judgements about people we work for, work with, and who work for us. That's normal, and those...
- Aug 16, 2021
- 2 min
When Too Many Communications Options are…Too Many
Yes, I’m old enough to remember the advent of the fax machine. I also remember dialing with rotary phones. (Fun Fact: My first “real” job...
- Jun 3, 2021
- 3 min
9 Ways to Lead the Return To “Normal”
Things are starting to stabilize. Things appear to be getting better. The curve, for now, appears to be flattening. But make no mistake:...
- May 20, 2021
- 2 min
Keep Your Best Employees By Asking These Questions
A very wise man once said if you ask enough “stay interviews”, you’ll be doing a lot less “exit interviews”. I have seen very few...
- May 13, 2021
- 2 min
Top 17 Tips for Managing Remote Employees
Do everything you’re supposed to do with on-site employees, but do it on steroids. Overcommunicate. Until they complain about too much...
- May 6, 2021
- 3 min
7 Ways to Tell If You Have the Right Leaders on Your Team
Before I design a leadership development program for a client, I meet with the CEO or business owner. I ask them questions to discover if...
- Apr 7, 2021
- 2 min
Are we there yet?
Are we there yet? We’re getting there. On the day that I’m writing this (April 3) the United States vaccinated 4 million people. Now,...
- Apr 4, 2021
- 2 min
Show Me Your Dress Code and I'll Tell You Your Culture
I’ve never been a fan of dress and appearance policies. I once quit a job because of it; see below. A few years ago, I wrote a post...
- Mar 11, 2021
- 2 min
Letter to Leaders – March 2021
I have a client that I’m close to (we’ll leave it at that). Last month, they asked us for immediate help. A job opening they’d been...
- Feb 11, 2021
- 2 min
Letter to Leaders – February 2021
Well, we got through the 13th month of 2020. The transfer of power. The near insurrection. The valiant attempt to vaccinate 330 million...
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