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Letter to Leaders

E-Mail Etiquette in the Workplace

There’s way too much overuse of e-mail in the workplace. And many managers are using e-mail for the ultimate no-no: reprimanding employees. That should only be done in person (or, if necessary, by phone). E-mail is a wonderful tool for disseminating information quickly to a group of people. Unless it’s absolutely necessary, though, make sure your one-on-one communication is in person. Here’s a typical story of how e-mail can be abused, and some good tips on preventing its improper use.


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