The overuse of e-mail, and related etiquette violations, are a big annoyance in the workplace.
ABC News has developed a list of “No-No’s” when it comes to business e-mails (and they’re all great examples of what not to do). They are:
Don’t ‘cc’ someone’s boss on a criticism unless you really mean it;
Hitting the ‘reply all’ button;
USING ALL CAPS
It is suggested that you develop an e-mail etiquette policy for your handbook – but, like all policies, you need to consistently enforce it.
And remember – when you put something in writing – it’s there forever.